Do you accept returns?
Yes. The product must be in good, saleable condition and in their original packaging.
Are returns free?
Unfortunately we cannot yet offer free returns. You are responsible for the cost of returning the items to us unless the products are faulty or damaged.
What is your return period?
We issue returns for any items received within 28 days of the date you ordered your product.
How long will it take to process my order?
Orders will be processed within 2 working days.
Where do you deliver to?
We deliver worldwide.
How do I return my order?
Please email firstname.lastname@example.org with your order number and reason for return.
Please return your order in good, saleable condition within 28 days of your order date to:
IAI Shop, The Globe
Can I place my order by phone?
Unfortunately we can only take orders online at the moment.